Freeing up staff at sample reception

medical center in India

1 Core Lab
600 Outreach Collection Stations
3000 samples daily with one peak of 1000 samples
60 staff people at sample reception
Manual check-in of all samples coming from all collection stations, taking 3 hours for accessioning just 1000 samples
Due to high workload, the lab accepted all samples, and any errors remained undetected until the end of the diagnostic cycle
Laboratory technicians had to manually search samples and check worklists
Designated space allocated for sorting
equipment and 40 staff people

Daily workload increase to 8000 samples, with two 3000-sample peaks and one of 2000 samples, without extra working hours or hires
20 staff people at sample reception
Automated check-in reduced accessioning time to 20 mins for 1000 samples
Saved time allows checking for missing tubes, barcode mislabeling, and sample integrity at reception
With indexor, automated worklists optimize sample locating for pending tests, saving 1 hour from lab entry to result release
Improved workflow efficiency allowed time to review gaps in phlebotomy collection and initiate targeted training
Freed space for waiting area for around 60 patients