medical center in Portugal

Maximizing Workload Management

  • 1 Hospital Core Lab
  • 4 Internal Collection Stations
  • 2 Outreach Collection Hubs
  • 1400 samples daily
  • Samples collected in the hospital were transported in trays to the lab
  • When at the lab, it was necessary to scan samples one by one to guarantee
    check-in
  • The lab technician needed to check the status of each sample individually on
    LIS
  • Record sample elimination done manually where the lab technician needed to check which samples were out of date
  • Inefficient overall process
  •  End-to-end solution – indexor helps from the sample collection (scan & place in racks) until its elimination
  • Complete traceability of the entire process – minimize instances of missing samples along the way
  • Indexor enables real-time sample status and automates the update of test requests in samples already collected
  • With the completeness test panel, the pending work is managed automatically – reducing mental workload
  • When necessary, a ticket is printed with out-of-date samples – which makes it easier to identify and trash them
  • Reduces errors and enables the implementation of quality improvements, thus increasing lab efficiency