medical center in USA

Reducing reception time

  • 1 Hospital Core Lab
  • 7 Outreach Collection Stations
  • 3 People at sample reception
  • 1000 samples daily
  • Samples collected were accommodated in multiple biohazard bags
  • Courier checks bag by bag, with a batch manifest to guarantee all samples are picked-up
  • Sometimes the samples were not ready for courier pick-up
  • No visibility into the sample status
  • Unbalanced and stressful workload
  • Only 1 person at sample reception
  • Sample traceability since collection, standardizing operating procedures
  • Courier pick-up takes 8 minutes less – saving 3h45/day
  • All samples are now picked up on time resulting in faster TAT
  • No need to debag and scan samples at reception site – saving 6,50h/ day
  • STATs, urgent and other priority samples are easily identified and processed, thanks to the automated sorting with worklist feature
  • Increase in staff satisfaction thanks to the decrease in the daily stress