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medical center in USA
Reducing reception time
Context & Pains
1 Hospital Core Lab
7 Outreach Collection Stations
3 People at sample reception
1000 samples daily
Samples collected were accommodated in
multiple biohazard bags
Courier checks
bag by bag, with a batch manifest
to guarantee all samples are picked-up
Sometimes the samples were not ready for courier pick-up
No visibility
into the sample status
Unbalanced and stressful
workload
Indexor Changes
Only 1 person at sample reception
Sample traceability since collection, standardizing operating procedures
Courier pick-up takes 8 minutes less –
saving 3h45/day
All samples are now picked up on time resulting in
faster TAT
No need to debag and scan samples at reception site –
saving 6,50h/ day
STATs, urgent and other priority samples are easily identified and processed, thanks to the
automated sorting with worklist
feature
Increase in staff satisfaction thanks to the decrease in the daily stress
Impacts
Less time to prepare a sample for pick-up
Less time locating a sample
Decrease plastic carbon footprint
Reduction of reception time
Impacts
Less time to prepare
a sample for pick-up
Less time locating a sample
Decrease plastic
carbon footprint
Reduction of reception time
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