With the Delivery Dashboard in Analytics, you can instantly see the delivery status at a glance, enabling you to take action when needed.

key benefits

Improved workflow efficiency


Immediate awareness of incoming samples reduces downtime and enables staff to allocate resources effectively.

Proactive issue resolution


Delayed deliveries trigger action, allowing staff to go and check status (e.g. contacting couriers).

Enhanced transparency




A shared, centralized view ensures everyone at the reception area is aligned on delivery status.

Reduced sample processing delays

Knowing what’s missing allows for quick intervention, preventing unnecessary backlogs.

use cases

The Delivery Dashboard is designed to support various lab workflows by providing real-time visibility into sample transportation. Key use cases include:

Labs with a Network of Collection Points

Labs receiving samples from multiple collection points, clinics, or external facilities need to track which deliveries have arrived and which are still in transit.

The dashboard allows reception staff to monitor deliveries at a glance, ensuring timely processing and enabling follow-ups when delays occur.

Labs Conducting Internal Collection Rounds

In hospitals or large healthcare facilities where phlebotomists or nurses collect samples from different wards, tracking collected samples is critical.

The dashboard provides real-time insight into which samples have been collected and whether they have been transported to the core lab, improving workflow efficiency.

High-Throughput Labs Managing Multiple Daily Deliveries

Labs that process a high volume of incoming samples throughout the day can benefit from automated monitoring of incoming racks.

With expected arrival times configured, staff can quickly identify delayed deliveries and take action before workflow disruptions occur.

how it works

This widget provides realtime updates on expected arrivals from each collection point for the current day of the week.



Each collection point - sending samples to the core lab - is represented by a tile.



At the beginning of the day, all the tiles are shown in grey, as no samples have yet been delivered.



Throughout the day, samples that arrived on time are shown in green, while late deliveries are highlighted in red.


Each collection point - sending samples to the core lab - is represented by a tile.



At the beginning of the day, all the tiles are shown in grey, as no samples have yet been delivered.



Throughout the day, samples that arrived on time are shown in green, while late deliveries are highlighted in red.

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